Directory Enquiries are free again
Most of us gave up using Directory Enquiries when it was deregulated and we had to start paying for it. But there are now two providers who allow you to call for free. The downside is that you have to listen to an advert, but you should be able to put up with that.
The first and my favourite is 0800 100 100, which is free from landlines and mobiles, and has a real, human operator! The ad will be contextual, so if you asked for the number of a local plumber, then an ad for a plumber might pop up. You then have the option to be connected direct to the advertiser. It’s still free, but you don’t have to opt for this – it isn’t the number you called up for after all!
Option two is 0800 118 3733, for which you should register first at 118.com. This uses voice recognition and is only free to landlines.
Users with disabilities should go to 195 Directory Enquiries, which has NO adverts. You download a form from the website, get your GP to sign it and you’re away. Remember … all these services are free from landlines, not mobiles.